Clear the box for Windows Media Player. Click on Turn Windows features on or off. Try turning WMP on and off from the Media features and check if the issue is reproduced. If the issue still exists, try the next method. Click View all, and then click Windows Media Player Settings. In the search box, type troubleshooter, and then clickĬ. Press Windows key + X and select Control Panel.ī. Steps to run Windows Media Player Settings troubleshooter are as follows:Ī. Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet. The troubleshooter checks the configuration and network settings for Run the Windows Media Player troubleshooter and check if it helps. I appreciate your efforts taken to resolve the issue and would suggest you to try the following methods to diagnose issues with Windows Media Player (WMP) and check if they are helpful. Did you make any significant changes to the computer prior to this issue?. Has this issue started to occur recently?. In order to provide you with better assistance. However, I would appreciate if you could answer a few questions to narrow down the issue I can imagine the inconvenience you are experiencing while creating playlist in Windows Media Player and will certainly help you in the right direction to fix the issue. 
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